Lewis S. Eisen, JD, CIP

Speaker / Coach / Facilitator / Writer — Showing organizations how to word their policies and rules respectfully.

I Love Our Organization’s Information Policies,” said no one.

 In many offices, IG policies are long and confusing, and no one reads them. Worse, they often sound like angry parents scolding naughty children. Adults bristle at disrespectfully worded statements, making compliance a battle. The reality is that the policy writers want to sound strict but not sound confrontational. 

In this session, you will learn how you might improve the conversation dynamic.  

Takeaways:

1. Policies and compliance done right are a collaborative effort, not a power struggle


2. The wording of your policies can unintentionally reveal your internal problems

3. We need to change the rule-making dynamic from Parent–Child to Adult–Adult, so that IG Specialists are seen as experts rather than enforcers